Privacy Policy

websiteguy.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using websiteguy.ai, you consent to the practices described in this policy.

We collect the following categories of information:

• Account information: name, email address, and password when you create an account
• Business information: business name, industry, city, phone number, and description you provide during website generation
• Payment information: billing details processed securely by Stripe — we never store full card numbers on our servers
• Usage data: pages visited, features used, time spent, and interactions with the Service
• Device and technical data: IP address, browser type, operating system, and referring URLs
• Communications: emails and messages you send to our support team

We use your information to:

• Provide, operate, and improve the Service
• Generate your AI-powered website using the business details you provide
• Process payments and manage your subscription
• Send transactional emails (receipts, welcome emails, renewal reminders)
• Send marketing communications (you may opt out at any time)
• Respond to customer support requests
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Stripe: for payment processing
• GoHighLevel (GHL): our CRM platform, used to manage customer communications and follow-up sequences
• Resend: our email delivery provider
• Cloud infrastructure providers: for hosting and data storage
• Law enforcement or legal authorities: when required by law or to protect our rights

All third-party service providers are contractually required to protect your data and use it only for the purposes we specify.

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how the Service is used. You may disable cookies in your browser settings, but doing so may affect the functionality of the Service.

We use analytics tools to understand aggregate usage patterns. These tools may collect anonymized data about your interactions with the Service.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your subscription, your website data is retained for 30 days to allow reactivation, after which it is permanently deleted. Account information may be retained longer as required by law or for legitimate business purposes such as fraud prevention.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain processing of your data
• Request a portable copy of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and access controls to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

Questions or concerns about this Privacy Policy? Contact us at [email protected]